Azim Premji Foundation’s Scholarship Program
Cloud Odyssey helps The Azim Premji Foundation to effectively manage a ground breaking scholarship program at scale.
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Manufacturing challenges like supply chain disruptions, disconnected systems, and inaccurate forecasts demand modern cloud-based solutions. Agentforce Manufacturing (formerly Manufacturing Cloud) is the purpose-built AI CRM platform that unifies sales, service, and back-office operations. Powered by Agentforce and built on Salesforce Platform, Sales Cloud, and Service Cloud, it integrates customer, product, and asset data across a unified value chain, delivering visibility, predictability, and agility with three automatic updates per year. As a certified implementation partner, Cloud Odyssey helps industrial manufacturers unlock siloed data, deploy intelligent AI agents connecting sales forecasting to order fulfillment, and free employees to focus on driving revenue and productivity.
We analyze your manufacturing workflows and current processes to identify pain points and areas for improvement. Our consultants bring industry-specific knowledge to design a customized roadmap for implementing cloud-based solutions that align with your business objectives and provide strategic recommendations for optimizing the Salesforce manufacturing platform to drive measurable ROI.
Our certified Salesforce experts for manufacturing handle complete salesforce manufacturing cloud implementation—from system architecture and data modeling to platform setup and configuration. We customize features and automate workflows to match your production planning, account-based forecasting, and sales agreement management processes, improving efficiency and aligning with your business requirements.
We connect Salesforce CRM for manufacturing with your existing ERP systems, supply chain management tools, and legacy databases by configuring necessary APIs, processes, and automations. Our team manages the complete migration process—from data mapping and cleansing to system testing—ensuring secure transfer of critical inventory, production, and customer information. We create unified systems that eliminate silos between sales, operations, and production teams, delivering a single view of your operations for smoother workflows.
Post-implementation, our team provides continuous optimization through health checks, performance monitoring, and proactive updates. We conduct regular testing to check data accuracy, functionality, and system integrations, identifying and resolving issues early to ensure platform stability. Our support includes troubleshooting, configuration adjustments, and user training to maintain optimal performance. We ensure your salesforce manufacturing solutions evolve with your business needs and leverage the latest AI capabilities.
Agentforce transforms manufacturing operations with predictive analytics for accurate demand planning and account-based forecasting. AI agents automate workflows for order management and production scheduling, reducing manual work and errors while aligning production capacity with customer needs. Generative AI summarizes revenue insights at scale, enabling faster, data-driven decisions.
Manage your entire book of business on a single platform. View opportunities, run-rate agreements, demand forecasts, projects, and customer sales agreements in one system. Automate contract renewals and maintain visibility into customer commitments and production capacity, improving the quote-to-order process and resource allocation.
Connect customer, product, and asset data across the entire value chain. This unified view links sales, service, and operations data, enabling real-time collaboration and eliminating data silos. The platform improves coordination and visibility across the business with three automatic updates each year.
Optimize costs, deliver seamless experiences, and develop new revenue streams. Automate customer support, complaints, warranty claims, and asset-centric service. Industry-specific AI enables predictive maintenance, real-time monitoring, and asset lifecycle management to reduce costs and identify revenue opportunities.
Make informed decisions with embedded insights, predictive recommendations, and value chain visibility. Flow for Industries automates processes without code for claims, rebates, forecasting, and quoting. Real-time dashboards deliver actionable insights, helping you track performance metrics, identify pricing opportunities, and monitor industry-specific KPIs.
A global motorcycle manufacturer needed to improve visibility between dealers, distributors, and operations. Manufacturing Cloud connected sales agreements and production data, giving real-time insights into dealer commitments and actual shipments. Result: Improved forecast accuracy, faster production planning, and stronger dealer collaboration.
A specialty chemical producer faced siloed systems and inconsistent demand data. Manufacturing Cloud centralized account-based forecasting and pricing structures, integrating ERP and CRM systems. Result: Enhanced sales-to-operations alignment and reduced inventory mismatches by 25%.
A machinery manufacturer with complex product configurations lacked a single view of customer contracts. With Manufacturing Cloud, they connected sales agreements, service data, and ERP integrations into one unified view. Result: Reduced contract errors by 30% and accelerated quote-to-cash cycles.
A premium goods manufacturer used Manufacturing Cloud to connect sales and production teams, tracking customer demand patterns in real-time. Result: 20% improvement in production scheduling accuracy and better customer fulfillment rates.
A global food producer struggled with fluctuating demand and manual forecasting. Manufacturing Cloud automated forecast generation and integrated with Salesforce Analytics for trend visibility. Result: Faster forecasting cycles, improved capacity utilization, and data-driven planning decisions.
Salesforce Manufacturing Cloud helps manufacturers align sales and operations by unifying forecasts, sales agreements, and production data. When powered by Agentforce, it adds AI-driven automation—enabling predictive forecasting, intelligent pricing, and proactive customer engagement.
By connecting sales agreements, ERP data, and real-time analytics, Manufacturing Cloud provides manufacturers with a single source of truth. Agentforce enhances this further with AI insights that predict demand fluctuations and suggest optimal production planning.
Yes. It integrates seamlessly with major ERP systems and existing manufacturing software, ensuring end-to-end data visibility across the production and sales lifecycle.
Agentforce automates manual tasks such as data entry, report generation, and lead management. It empowers sales and operations teams to focus on decision-making while the AI agents handle repetitive workloads—improving productivity and efficiency.
It provides shared visibility into order commitments, pricing, and delivery schedules—enabling manufacturers, distributors, and partners to collaborate efficiently and serve customers better.
We provide end-to-end implementation support—covering system integration, customization, AI setup with Agentforce, user training, and post-launch optimization—ensuring manufacturers achieve measurable outcomes quickly