A pure play Salesforce and MuleSoft partner since 2021, Cloud Odyssey brings together the enthusiasm and innovation of a young company with the extensive experience and expertise of its people. With a global track record of over 100 successful projects, a consistent 5/5 customer satisfaction rating, and deep domain expertise across key industries, we’re quickly establishing ourselves as the go-to partner for Salesforce and MuleSoft in Asia, Europe and North America.
To support our continuous growth, we are looking for Salesforce Agentforce Lead to join an amazing team of like-minded professionals and help our customers to transform the way they work and improve business performance.
Experience: 6–10 years
Key Skills: Salesforce Agentforce design, AI agent architecture, Data Cloud integration, governance and trust frameworks
Key Responsibilities
- Design and build apps on Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud, Einstein Analytics)
- Assist Pre-Sales and Sales teams in solution design during license/project discussions
- Facilitate communication among team members to ensure project success
- Foster learning within the team
- Keep projects on track and senior leaders informed throughout project lifecycle
- Participate in interviews
Required Skills
- Strong understanding of SDLC (analysis, requirement, design, development, testing, deployment, maintenance)
- Experience with Sales Cloud, Service Cloud, and Experience Cloud
- Experience in Chatbot deployments (Embedded Service), Omni-Channel setup, Live Agents configuration
- Experience in Web page design using Aura Components and Lightning Web Components
- Extensive experience with Apex Classes, Apex Triggers, and complex Flows
- Integration experience with external systems
- Design of Reports, Dashboards, Analytic Snapshots
- Understanding of CI/CD processes and code scanning tools
- Knowledge of Einstein Analytics, Data Cloud concepts, Agentforce, Mulesoft Integrations, Salesforce DX
Why work with us?
- Innovative Culture: Join a team that thrives on creativity and cutting-edge technology. We encourage experimentation and support new ideas to keep our projects fresh and exciting.
- Career Growth: We offer comprehensive training programs and mentorship opportunities to help you advance in your career. Your professional development is our priority.
- Flexible Work Environment: Enjoy the freedom of hybrid work, flexible hours, and a results-oriented culture that prioritizes work-life balance.
- Impactful Work: Contribute to projects that change the way people interact with technology, making a real difference in users’ lives.
- Inclusive Community: We celebrate diversity and foster an inclusive workplace where every voice is heard and valued.